Returns & Refunds
At Pikkos, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help! Please read our Returns & Refunds Policy carefully to understand how to return products and request refunds.
1. Return Eligibility
You may return items within [insert return period, e.g., 30 days] of receiving your order, provided that:
- The item is unused and in its original packaging.
- The item is accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Items marked as final sale
3. Return Process
To initiate a return, please follow these steps:
- Contact Us: Email us at info@Pikkos.com to request a return authorization. Include your order number and the reason for the return.
- Packaging: Pack the item securely in its original packaging. Include any accessories, manuals, and the original receipt.
- Shipping: Send the item to the address provided in our return authorization email. You are responsible for the return shipping costs unless the item is defective or we made an error in your order.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, we will process your refund to your original payment method within [insert refund processing time, e.g., 5-10 business days].
5. Exchanges
If you received a defective or incorrect item, please contact us at info@Pikkos.com within [insert exchange period, e.g., 30 days] of receiving your order. We will provide instructions for exchanging the item.
6. Late or Missing Refunds
If you haven’t received a refund after [insert refund processing time], please check your bank account again. If you’ve done this and still have not received your refund, please contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at info@Pikkos.com.
7. Contact Us
If you have any questions about our Returns & Refunds Policy, please contact us at:
Email: info@Pikkos.com